Privacy Policy

Privacy Policy

At Edgehill Mortgage Group, we value your business and respect your right to privacy. We want you to feel secure about any private information that you provide to us, and have therefore outlined our Privacy Policy below. This Privacy Policy has been adopted by Edgehill Mortgage Group and by those organizations using the Edgehill Mortgage Group trademark under license from Edgehill Mortgage Group (referred to collectively as “Edgehill Mortgage Group”), in order to demonstrate their commitment to the protection of individual privacy. The following discloses the personal information collection, use and disclosure practices of Edgehill Mortgage Group.
For the purposes of this Statement, “Personal Information” means information that is personally identifiable to individuals. “Non-Identifiable Information” means information that cannot be associated with or traced back to specific individuals with any certainty.

HOW AND WHEN EDGEHILL MORTGAGE GROUP COLLECTS PERSONAL INFORMATION

Edgehill Mortgage Group collects personal information from individuals on a voluntary basis through surveys, contest entry forms, registration forms, questionnaires and transaction documents both online and offline. The personal information includes contact information (name, mailing address, e-mail address, telephone number, etc.), demographic information, household information, preference information and transaction-related information.

USE OF PERSONAL INFORMATION BY EDGEHILL MORTGAGE GROUP

Edgehill Mortgage Group uses personal information that it collects for the following:

  1. to communicate with individuals
  2. to understand individual needs
  3. to promote and offer products, services and special offers that meet individual needs or that might be of interest to individuals based on information provided and approved by Edgehill Mortgage Group
  4. to provide individuals with products or services that are requested or that is part of Edgehill Mortgage Group’s ongoing service with its customers
  5. to conduct, process and complete transactions with Edgehill Mortgage Group’s customers

The information also enables us to develop and customize our products and services to better meet the needs and preferences of customers. Edgehill Mortgage Group may, from time to time, contact individuals by electronic format, regular mail or telephone for any of the purposes set out above.

DISCLOSURE OF PERSONAL INFORMATION BY EDGEHILL MORTGAGE GROUP

Edgehill Mortgage Group does not sell, rent or trade personal information that it collects. Edgehill Mortgage Group will not knowingly disclose personal information to any third parties except in the following circumstances:

  1. when Edgehill Mortgage Group has received consent to do so or under limited circumstances, specifically described at such time as personal information is collected
  2. when Edgehill Mortgage Group, in good faith, believes the law permits or requires such disclosure
  3. to affiliated and associated companies within Edgehill Mortgage Group and only for the purposes as described herein – these affiliated and associated companies and their respective employees are restricted from using the personal information for any other purpose other than as described herein
  4. to its agents, professional advisors, promotional and marketing agencies, and to any other third parties in order to complete transactions, to process data and to service customers – these third parties and their respective employees are only provided with such personal information as is necessary to perform the services for which they have been contracted and are restricted from using the personal information for any other purpose other than as described herein
  5. in the event of the sale of Edgehill Mortgage Group, personal information may be one of the transferred business assets

RETENTION OF PERSONAL INFORMATION BY EDGEHILL MORTGAGE GROUP

At such time as personal information is no longer required for the purposes stated in this Privacy Statement or other statutory requirements, such personal information will be made non-identifiable or destroyed.

COLLECTION, USE AND DISCLOSURE OF NON-IDENTIFIABLE INFORMATION

Edgehill Mortgage Group collects and uses non-identifiable information to assess the effectiveness of website content and traffic. This allows Edgehill Mortgage Group to improve the quality of visits to websites by streamlining visitors’ ability to navigate these sites and develop featured programs and content that will be of interest to visitors. Aggregate non-identifiable information is used to perform statistical analyses of the collective characteristics and behaviour of individuals, and to measure demographics and interests.

WEBSITES OPERATED BY THIRD PARTIES

Websites operated by Edgehill Mortgage Group may contain links to other websites that may collect personal information. This Statement does not extend to the data collection, disclosure, use and retention practices of such third parties and Edgehill Mortgage Group does not assume any responsibility for the privacy practices, policies or actions of such third parties. Individuals should read the privacy policies of such third parties, and make an informed decision about whether or not to visit such websites and/or provide personal information to such third parties based upon their privacy practices and individual discretion.

SAFEGUARDING PERSONAL INFORMATION

Edgehill Mortgage Group has taken measures to protect the security and confidentiality of personal information as are appropriate in the circumstances. Personal information is stored in confidential databases and locations in the Greater Toronto Area. These sites have appropriate security measures in place to protect against the loss, misuse and alteration of personal information under the care and control of Edgehill Mortgage Group. Any information transmitted via the Internet, however, may be intercepted by third parties. Edgehill Mortgage Group does not assume any liability for interception, alteration or misuse of information transmitted over the Internet. Edgehill Mortgage Group employees are restricted from using and disclosing personal information collected by Edgehill Mortgage Group other than in accordance with this Statement.

ACCESSING PERSONAL INFORMATION

Individuals have the right to access, verify and correct or amend all of their personal information collected by Edgehill Mortgage Group. Edgehill Mortgage Group believes that it is imperative that personal information be as accurate, complete and up to date as is necessary for the purposes for which it is collected. Accordingly, to help Edgehill Mortgage Group keep personal information as current as possible, Edgehill Mortgage Group encourages individuals to amend inaccuracies and make corrections in their personal information collected by Edgehill Mortgage Group as often as necessary. To access, verify and correct or amend personal information, please email [email protected]

HOW TO FILE A COMPLAINT

To file a complaint with Edgehill Mortgage Group concerning the collection, use and/or disclosure of personal information, please email [email protected]. All complaints will be investigated by Edgehill Mortgage Group as soon as is practical in the circumstances. Individuals will be notified of the outcome of the investigation of complaints and will be notified of any relevant steps taken or to be taken as a result of a complaint.

THE CHOICE TO PROVIDE PERSONAL INFORMATION OR TO RECEIVE CERTAIN INFORMATION AND PROMOTIONAL MATERIALS

Individuals always have the choice whether or not they wish to supply Edgehill Mortgage Group with personal information. Individuals wishing to ‘opt-out’ of receiving certain informational and promotional materials from Edgehill Mortgage Group or who otherwise object to the collection, use and disclosure policies as provided under this Privacy Statement, are asked to contact the Privacy Officer at Edgehill Mortgage Group by email at [email protected].

Opt-out opportunities are also provided in other circumstances such as in certain promotional mailings. Individuals are reminded that the decision to withhold personal information or to object to the use and/or disclosure of personal information as provided in this Privacy Statement or in any agreement between such individuals and Edgehill Mortgage Group, may, in certain instances, limit their ability to complete purchases of Edgehill Mortgage Group products and services and limit their ability to access or take advantage of certain promotions and features. Your personal information is obtained and used only with your consent, which may be expressed or implied depending on the circumstance.

PERSONAL INFORMATION REQUIRED AS PART OF PURCHASE TRANSACTION

Additional personal information, in excess of what is outlined in this Statement, may be required to facilitate the successful completion of a purchase and sale agreement between Edgehill Mortgage Group and a purchaser. Where additional personal information is required or collected, the agreement of purchase and sale will outline the conditions on which such personal information is collected, retained, and/or distributed. When a conflict exists between this Statement and the applicable agreement of purchase and sale, the agreement of purchase and sale will govern.

EFFECTIVE DATE OF STATEMENT

This Statement has been adopted by Edgehill Mortgage Group as of February 2021. Revisions to the Statement will be posted on www.edgehillgroup.ca as soon as practical.
Facebook
Instagram
Linkedin
HEADQUARTERS
401 Vaughan Valley Boulevard
Woodbridge, ON L4H 3B5
905.851.0963
ON THE LEADING EDGE
Dedicated to providing customized mortgage solutions that enable our clients to get the loan they need through the appropriate lender.
©2024 Edgehill Mortgage Group
Edgehill Mortgage Group Corporation operating as Edgehill Mortgage Group – Lic #13492
Terms of Use / Privacy Policy